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Terms & Conditions

​1. Your initial deposit reserves your event date only and is non-refundable. Your final payment guarantees service. All sales are final. All payments are non-refundable and non-transferable.


2. We will only provide the goods and services that are listed on your invoice. Please make sure that every detail on your invoice is correct before submitting your deposit. Increases are allowed however you cannot decrease after the deposit has been paid. If for any reason you cancel your entire order or a portion of it, you will not receive a refund or services for any payments made.


3. We must receive the balance by the due date indicated or the contract is null and void, and the deposit will not be refunded. The date of your final payment as indicated on your invoice is the final date for any changes in the size, style, or flavors of the cake. Any changes requested or payments made after this date cannot be guaranteed and may be subject to additional charges. Payments will not be accepted the same day or AFTER a delivery or pick up. No exceptions.


4. Delivery and setup are included in some packages, however, the fee is determined by the distance to be traveled. Please refer to the invoice.


5. We are not responsible for any damage to the cake after the setup is complete. You or a representative must sign off that your delivery was received in good order. You are responsible for providing an appropriate and secure table and environment for the cake(s). Cakes are heavy and require a sturdy table and an optimal room temperature of 75 degrees or below.


6. You acknowledge that fresh flowers are not a food product, and may contain pesticides, insects, dirt, or other contaminants. For that reason, a florist must place fresh flowers on your cake. Excluding fresh roses.


7. If your order is a pick up you agree to assume all liability for the integrity of the cake once it passes into your possession. Cakes should be placed on a leveled flat surface with no obstructions. Please DO NOT place a stacked cake on a seat, on someone’s lap, or unleveled surface!!


8. On occasion we will photograph our cakes and we reserve the right to use any photographs for display or promotion without compensation to you.


9. Photographs are for design purposes only. Cakes are individually created; therefore we cannot guarantee a replica of any cake. Please be advised that changes may occur in the final cake design and are made in the best interest of the client.
 

10. Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk and hold us harmless from allergic reactions.
 

11. Performance of this agreement is contingent upon the ability of Bloom Bakery LLC to complete the agreement and is subject to labor disputes or strikes, accidents, Acts of God, and other causes beyond our control.

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